Explore Real Life Example Of Transactional Model Of Communication

Example Of Transactional Model Of Communication

Communication is a dynamic process, and the transactional model of communication encapsulates this intricate exchange. This model recognizes that communication is simultaneous and continuous, involving both sending and receiving messages between individuals.

The transactional model involves a multidirectional flow of information, where participants continuously exchange messages, impacting and being impacted by each other. In our exploration, we’ll delve into the characteristics, types, elements, and significance of this model. Particularly, we’ll highlight an example showcasing the model’s application in real-life scenarios, elucidating its complexity and effectiveness.

Stay tuned with us to unravel a concrete example of transactional model of communication and gain insights into its various aspects, benefits, advantages, and drawbacks. Understanding this model is crucial in comprehending the intricacies of human interaction.

What Is Transactional Model Of Communication?

The transactional model of communication is a complex and dynamic understanding of how people interact. Unlike linear models that depict communication as a one-way process, the transactional model emphasizes the simultaneous sending and receiving of messages between participants. This model acknowledges that communication is a constant exchange involving both verbal and non-verbal cues, where each individual involved plays an active role as both a sender and a receiver. It operates on the principle that communication is a mutual, ongoing process that’s highly influenced by context, relationship dynamics, and individual interpretations.

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This model highlights the intricacies of communication, where messages are not only sent but also received and interpreted, creating an interactive loop. It emphasizes that every interaction is unique due to various factors such as personal experiences, cultural backgrounds, and emotions, impacting the exchange. This dynamic process considers feedback as an integral part, as it allows individuals to adjust their messages based on the response received, leading to a continual and ever-evolving interaction between participants.

Characteristics Of Transactional Model Of Communication

Here are some characteristics of the transactional model of communication:

  • Simultaneous exchange: Communication happens at the same time.
  • Continuous process: It keeps going back and forth.
  • Involves both parties: Both people send and receive messages.
  • Influenced by context: Environment affects how messages are understood.
  • Feedback matters: Responses help shape ongoing communication.

An Example Of Transactional Model Of Communication 

The transactional model of communication involves the simultaneous exchange of messages between sender and receiver. Here are 7 example of transactional model of communication:

Example 1: Texting a Friend

  • Scenario: You text a friend asking about weekend plans.
  • Exchange Explanation: Your friend replies suggesting dinner and a movie.
  • Simultaneous Exchange: You respond, agreeing to the plan and suggesting a time.
  • Feedback Loop: Your friend confirms the time, finalizing the plan.
  • Result: Plans are made through the back-and-forth interaction.

Example 2: Phone Call with a Family Member

  • Scenario: You call your sibling to catch up.
  • Exchange Explanation: You share updates on your life, and they do the same.
  • Simultaneous Exchange: While you speak, they react and respond.
  • Feedback Loop: Both parties share thoughts, opinions, and emotions.
  • Result: A meaningful conversation strengthens the bond.

Example 3: Job Interview

  • Scenario: You’re in an interview for a job.
  • Exchange Explanation: You answer questions and ask some in return.
  • Simultaneous Exchange: The interviewer nods, takes notes, and responds.
  • Feedback Loop: Both parties share information about the job and skills.
  • Result: Mutual understanding of the job position.

Example 4: Classroom Discussion

  • Scenario: Students discuss a topic in a classroom.
  • Exchange Explanation: They share thoughts and opinions.
  • Simultaneous Exchange: Students listen, react, and respond to each other.
  • Feedback Loop: Ideas are exchanged, debated, and elaborated.
  • Result: Enhanced understanding of the subject matter.

Example 5: Social Media Interaction

  • Scenario: Commenting on a post on social media.
  • Exchange Explanation: You write a comment sharing your thoughts.
  • Simultaneous Exchange: Others respond with likes or comments.
  • Feedback Loop: Conversations and discussions emerge in the comments.
  • Result: Interacting with others based on shared content.
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Example 6: Negotiation

  • Scenario: Business partners negotiate a contract.
  • Exchange Explanation: Offers and counteroffers are presented.
  • Simultaneous Exchange: Both parties discuss terms simultaneously.
  • Feedback Loop: Clarifications and compromises are made.
  • Result: Finalizing a mutually beneficial agreement.

Example 7: Therapeutic Conversation

  • Scenario: A therapy session between a client and a therapist.
  • Exchange Explanation: Client expresses feelings, therapist responds.
  • Simultaneous Exchange: Therapist provides guidance and support.
  • Feedback Loop: Client reflects, reacts, and discusses further.
  • Result: Emotional processing and potential healing.

These examples demonstrate how communication is a dynamic process where both parties continuously exchange messages, influencing and being influenced by each other in various contexts.

Types Of Transactional Model Of Communication

The transactional model of communication encompasses various types to understand how people interact and exchange messages. These types include:

1. Linear Model

Shows communication in a one-way flow without immediate feedback, such as in public speeches or announcements.

2. Interactive Model

Involves direct and immediate exchange of messages, like face-to-face conversations allowing for instant feedback and responses.

3. Transactional Model

Represents ongoing communication where both parties send and receive messages, adjusting based on continuous feedback in everyday conversations.

4. Relational Model

Focuses on the relationship between communicators and how it influences the way messages are exchanged and understood.

5. Coordinated Management of Meaning

Highlights the collaborative creation of shared meaning, where individuals work together to construct a mutual understanding through their interaction.

Elements Of Transactional Model Of Communication

Here are some elements of transactional model of communication: 

1. Communicators

The people involved in the communication process, including senders and receivers. In the transactional model, communicators are fundamental elements as they actively participate in sending and receiving messages, influencing the exchange.

2. Message

The information being conveyed through words, symbols, or gestures. Messages can be verbal or non-verbal and are the core content transmitted within the communication process.

3. Feedback

The responses and reactions to the message sent, contributing to the ongoing communication. Feedback is crucial in the transactional model as it allows communicators to adjust and refine their messages based on the received responses.

4. Context

The environment or situation where communication occurs, influencing how messages are interpreted. Since context includes the social, cultural, and physical environments in which messages are conveyed, it is important in determining the meaning of those messages.

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5. Channel

The medium or method through which messages are sent and received. Channels can be verbal, like speech or written words, and non-verbal, such as body language or visual cues, affecting how messages are conveyed and interpreted within the communication process.

Benefits Of Transactional Communication

Importance Of Transactional Model Of Communication

Let’s have a close look on importance of transactional model of communication: 

1. Real-Time Adaptability

  • Helps in adjusting messages based on immediate feedback, making communication more effective.
  • The transactional model’s emphasis on ongoing feedback allows for real-time adjustments, improving the accuracy and understanding of messages.

2. Enhanced Mutual Understanding

  • Facilitates shared meaning between individuals, promoting clearer communication.
  • Encouraging shared meaning fosters better understanding, ensuring that both parties interpret messages similarly, reducing miscommunication.

3. Contextual Sensitivity

  • Considers the influence of context, leading to more relevant and adaptable communication.
  • Recognizing the impact of context on communication helps individuals tailor their messages to suit different situations and environments.

4. Improved Relationship Dynamics

  • Strengthens relationships by valuing mutual exchange and responsiveness.
  • The model’s focus on interaction encourages stronger connections between individuals, fostering more meaningful and constructive relationships.

5. Interactive Participation

  • Encourages active engagement from both sides, making communication more engaging and effective.
  • By promoting active participation from all involved parties, the transactional model leads to more involvement and richer communication exchanges.

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Why Transactional Model Of Communication Is The Best?

The transactional model of communication is often regarded as highly effective due to its interactive nature and consideration of multiple factors affecting the communication process. This model is favored for its adaptability, acknowledgment of constant feedback, and the emphasis on shared understanding between communicators.

  • Interactive Exchange: Encourages back-and-forth communication, ensuring a more engaging and productive interaction.
  • Continuous Adjustment: Allows for immediate feedback, aiding in message refinement for better clarity and understanding.
  • Acknowledgment of Context: Considers environmental and situational influences, enabling adaptability to diverse settings.
  • Shared Understanding: Promotes mutual interpretation, reducing chances of miscommunication and fostering stronger relationships.
  • Real-Time Responsiveness: Facilitates on-the-spot adjustments, ensuring effective and accurate message delivery.
  • Inclusivity: Encourages active participation from all involved parties, leading to richer and more comprehensive exchanges.
  • Relationship Enhancement: Strengthens relationships by valuing mutual exchange and responsiveness, leading to more meaningful and constructive interactions.

Comparison: Advantages and Disadvantages of Transactional Model of Communication

In this section we will explore the comparison of advantages of transactional model of communication and disadvantages of transactional model of communication:

Basis of DifferenceAdvantages of Transactional ModelDisadvantages of Transactional Model
Nature of InteractionEncourages ongoing and dynamic exchange between participants, allowing for immediate feedback and adjustments.Complexity in managing and interpreting simultaneous interactions, leading to potential misunderstandings.
Clarity and AdaptabilityFacilitates clear communication by considering real-time feedback, leading to adjustments for better understanding.High reliance on immediate responses may hinder the development of long, detailed messages or discussions.
Relationship BuildingStrengthens relationships by valuing mutual understanding and responsiveness in communication.Inconsistencies or misunderstandings might occur due to various interpretations and contextual differences.
Real-time AdjustmentsEnables immediate adjustments to messages, ensuring accuracy and effectiveness.Continuous modifications might disrupt the flow of communication, causing confusion or misinterpretation.
Engagement and ParticipationEncourages active involvement from both senders and receivers, leading to more interactive and engaging communication.The need for simultaneous engagement might lead to overwhelming or conflicting information exchanges.


The example of transactional model of communication showcases its dynamic nature. This model, emphasizing mutual exchange and continuous feedback, proves vital in human interaction. Its diverse types, elements, and characteristics highlight its complexity. The benefits and importance lie in fostering clear, adaptable communication and stronger relationships. 

Despite its advantages, the model’s drawbacks involve potential complexities in managing simultaneous interactions. Overall, the transactional model serves as a crucial framework for understanding human communication intricacies, underlining its significance in everyday interactions, despite the challenges it might present.