The International Organization for Standardization, as stated in BS EN ISO 22301, defined "business continuity" as the capability of an organization to continue the delivery of its products and / or services, at acceptable predefined levels, following a disruptive incident. Business continuity management is a holistic management process that identifies potential threats to an organization and the impacts to business operations those threats, if realized, might cause. It provides a framework for building organizational resilience with the capability of an effective response that safeguards the interests of its key stakeholders, reputation, brand and value-creating activities.
Business continuity is therefore about keeping critical activities going in the event of an interruption to business, including any type of incident that may impact on business, people, buildings, IT or suppliers. Examples include power outages, network failure, cyber attacks, pandemic etc.
Business Continuity Management has been more particularly defined in BS EN ISO 22301. This is based on the PDCA principle as follows:
Act: Maintain and improve the Business Continuity Management System by taking corrective action.
The aim of this coursework is to develop a Business Continuity Management System based on BS EN ISO 22301 for an organization of your choice. To do this, you will work in a multi-disciplinary team and complete the deliverables more particularly specified in the next sections. A digital copy of the standard is available from the University library.
As part of the coursework, you are required to complete a report which includes the sections more specifically described below.
In completing the tasks below, attempt, where possible, to use avallable templates from the literature and those you may find from the internet as a guide. Feel free to design your own templates.
2.1 Rationale for selecting the organization and contextual setting Select a suitable industry, company or organization of your choice based on available literature, work experiences, placement, or personal research, and explain the rationale for selection it. Be sure to obtain approval for the selection made by the module coordinator before you start work on the assignment. The organization selected must be large enough to sustain a serious incident that would pose a significant threat to normal business.
Begin by outlining a contextual account of the organization, its size, location and standing in the commercial, industrial, utilities, government or educational landscape. Identify the key objective the organization and its main mission. Briefly highlight potential threats.
2.2 Previous related case study and lessons learned
Identify and discuss a case study from the literature, in a related area of the organization business, whereby a business continuity management system has failed and what lessons have been learned from it.
Discuss how senior management should demonstrate leadership and commitment to Business Continuity Management System (BCMS), Outline the BCMS policy and the associated roles, responsibilities and authorities.
Outline business continuity objectives and plans to achieve them and explain how such objectives can be measured.
Discuss the resources required for the establishment, implementation and maintenance of the BCMS. Refer critically to the competences required and the various communication resources and protocols, both internal and external, that the organization must master in the event of an incident
Discuss the operation and control of processes that need to be in place in case an incident Conduct a Business Impact Analysis and Risk Assessment and Business Continuity Strategy, and outline all associated resources and procedures, incident response structure, and warning and communication. Focus your business continuity plans and recovery plans as specified below.
Include in your 'Risk Assessment and Analysis a detailed risk evaluation by:
Include in your 'Business Impact Analysis':
Include in your 'Business Continuity Plan:
A Recovery Strategy. Determine and guide the selection of alternative recovery operating strategies to be used to maintain the critical functions
2 .7 Performance evaluation and improvement
Discuss now the above planning. Support and operation can be monitored. Measured undervalue and what internal audit plans should be in place for. Continuous improvement. Briefly outdone scenarios that can be used to assess the performance of the BCMS.
Discuss now you can test, approve, and implement the business continuity plan, and how to maintain it on an ongoing basis to meet the changing demands of the business. For example, discuss testing criteria and procedures and develop processes to keep the plan up - to - date.
Provide a list of up to 10 conclusion points from the work derived, as well as what lessons have been derived from developing a business continuity management system.
Use the Harvard System. References must be properly indicated along the report to support discussions and the list of references must also be included at the end of the coursework. The following link provides support with referencing: http: / / / www. bradford. ac. uk / library / help / referencing The following format should be used:.
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