REQUEST FOR PROPOSAL (RFP) NETWORK INFRASTRUCTURE
1.1 Objective
The purpose for this Request for Proposal (RFP) is to solicit proposals from qualified Vendors to perform a complete Network Infrastructure install for VIPER MEDIA INC.
VIPER MEDIA INC. is seeking proposals that include all elements of the design, build, install, provision, and all aspects of the technical support for their local area network.
Vendor proposals should include:
A proposed logical and physical network design
Bill of materials (BOM) for the purchase, test, installation, initial provisioning and warranty maintenance of the network equipment which are included in the proposed network design
A visual presentation of the overall proposed network design in video format (PowerPoint with Video or YouTube link)
A specification and quote for the emergency maintenance, repair, or replacement of the network equipment. This can be included in the warranty maintenance section of the equipment proposal.
1.2 Viper Media Inc. Background
Viper Media Inc. will now have its new headquarters in Keller, Texas. The state of the art office space has about 4,030 sq. ft. Viper Media Inc. currently has 14 full- and part-time employees. Viper Media Inc. specializes in all types of digital media, including video productions, website design, social media marketing, and photography.
1.3 Viper Media Inc. Technology Environment
Viper Media Inc. has an existing contract with Apple for all its smartphones, tablets, laptops, and desktop computing. Here is the list of the current computing inventory:
1 iMac for Receptionist
10 Mac Pros for Media Specialists
9 iPad Pros for full-time employees (3 Managers & 6 Media Specialists)
10 iPhones for full-time employees (3 Managers, 6 Media Specialists & Receptionist)
3 MacBook Pros for Management (CEO, CFO, and CIO)
Viper Media Inc. needs storage locations:
Amazon AWS
Microsoft 365 Small Business Environment
Local NAS cache server
2 Proposal Overview
2.1 Project Overview
A successful vendor proposal will include:
Furnishing, installation, testing, and configuration of selected network components. Then the vendor should describe the test data it will supply to VIPER MEDIA INC. prior to acceptance of the equipment and configuration. This description should include adherence to security, VLAN, QoS, and
QoS controls to guarantee bandwidth allocation and prioritization for mission-critical application traffic, de-prioritization of less critical network traffic, and VoIP
Necessary, scalable network capacity to support future technologies including hybrid cloud services and internet bandwidth transfer support of 1 Gb and internal 1 Gb internal network traffic
Firewall capabilities to protect the network
Network support for three small network printers for the manager’s offices
Network support for one large high-end network printer in the general office area
Network security cameras for outdoor entry points and one for inside near receptionist area
Network resilience with 99.99999% uptime
VoIP telephony for all cubicles, offices, break room, receptionist area, and conference room
Network support for access control (RFID badge access or biometrics) to enter the facility
Conference room needs a large HDTV with network capabilities with video conferencing capabilities
Wireless access for employees and guests
Network support for alarm and fire detection systems
Detailed bill of materials (BOM) of equipment and services Spare parts inventory that supports an appropriate balance of downtime risk, investment cost, and procurement latency of warranty replacement components. VIPER MEDIA INC. desires to have at least one complete spare switch, wireless access point and phone (include cables and modules).
A specification and quote for the operation and maintenance or the layer one infrastructure (copper, fixed wireless, or alternative transport medium).
A specification and quote for the emergency maintenance, repair or replacement of the network equipment. This can be included in the warranty maintenance section of the equipment proposal.
Diagrams of physical network interconnections
Diagrams of logical network interconnections
2.2 Proposal Preparation
2.2.1 General information
The proposal must provide a summary of the firm’s qualifications to perform the duties outlined in the requested services section. A complete proposal should include the following sections and statements:
Cover Page
Table Of Contents
Cover Letter
“Proposal may be released in total as public information (Proprietary information must be
clearly marked)
“Proposal and cost schedule shall be valid and binding for three hundred and sixty (360) days following proposal due date and will become part of the project that is negotiated with Viper Media Inc..”
Name, title, address, e-mail address, and telephone number of the person or persons to contact who are authorized to represent the firm and to whom correspondence should be
Proposal Summary
General Supplier Information
Scope of Services. The scope of services section should include the following:
The scope should include development and design objectives for the network design. The objectives must be defined sufficiently to direct network designs for 10 to 15 years and will include such objectives as increased reliability of administrative computing functions and data storage, increased protection against cybersecurity threats, increased accessibility, flexibility, and expansion, increased use of cloud-based services and enhanced network security
A detailed view of the tasks included in the current network assessment; the new network design, network construction, and network equipment acquisition/provisioning
A timeline for the new network design
a timeline for test and eventual turnover of the infrastructure/transport medium to Viper Media The transport medium fiber/fixed wireless or other transport medium proposed to service each Viper Media Inc.
The timeline for order, receipt, test, and installation of the equipment necessary to provision the new Viper Media Inc. network
The scope of work included in the ongoing maintenance and operation of the transport
The scope of work included in the ongoing technical support of the network
Price Proposal
Visual Presentation (5 – 10 minutes long)
3 Work Description
Vendor proposals should address how each phase of work and each task will be undertaken
3.1 Scope of Work
This will be the preparation phase for the implementation of the new network.
All work should describe the installation of equipment and services (including wireless, switching, voice, firewall, and other security) from the previous network environment to the new network environment. Vendors should highlight how their design minimized single points of failure.
3.2 Network Design
Design and Documentation
Prepare and present final formal design documentation, including drawings, plans, spreadsheets, specifications, Bill of Materials, technical specifications for layer 1 connectivity, and estimated construction costs that address the current needs and support the approved design objectives. Provide draft copies for review and comment. Incorporate comments from Viper Media Inc. staff and provide
final copies of network design documents.
Deliverables (PDF and Source Files)
Drawing – Proposed Logical Network Topology
Drawing – Proposed Physical Network Topology including recommendations for spares
VLAN Segmentation plan
Spreadsheet – Proposed Bill of Materials
Electronic Vendor Datasheet for each piece of equipment proposed
Outline specifications covering products and installation
An estimate of probable construction cost
Wireless Features (Corporate & Guest)
1X Authentication
Guest Wireless access with temporary passwords
Firewall Features
Training
Provide the cost for the following onsite training time:
24 hours (3 business days) training on switching infrastructure
8 hours (1 business day) training on firewall
8 hours (1 business day) training on monitoring
12 hours of on-call training support for each
Deliverables (PDF and Source Files)
Provide the following documents:
Spreadsheet of all usernames, passwords, IP addresses, serial numbers, and location of installed equipment.
Drawings – As-Built Logical Network Topology
Drawings – As Built Physical Network Topology
Drawings – As-Built Equipment Rack Elevations
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