Title: The effect of Service Quality and Customer satisfaction on customer loyalty.The case of ride

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ANSWER ALL QUESTIONS

Title: The effect of Service Quality and Customer satisfaction on customer loyalty. The case of ride e-hailing services in the city of Klang, Malaysia

10000 words count

Quantitative method

Hardvard Refrencing 

 

Step 1 : Identify a topic or a concern

Step 2 : Establish focus on a specific problem

        within the larger topic or concern

Step 3 : Formulate research objectives/research

             questions

Step 4 : Develop framework

Step 5 : Gather data ( information) relevant to

             the problem

Step 6 : Analyze the data

Step 7 : Write up the results

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